1. Use of Our Website

You may use our website for lawful purposes only. You agree not to use the site in any way that could damage, disable, or impair it, or interfere with anyone else’s use of it. All content on this website — including text, images, logos, and design — is the property of Lighthouse HVAC or its licensors and may not be copied or reused without permission.

2. Services

Lighthouse HVAC provides residential and commercial heating, cooling, indoor air quality, and related HVAC services throughout Anne Arundel County, Maryland. Descriptions of our services on this website are for general information and do not constitute a guarantee that a specific service is available for your particular situation until confirmed by our team.

3. Requesting Service & Appointments

When you submit a service request through our website or by phone, you are asking us to contact you to schedule service. Submitting a request does not create a binding service agreement until we confirm your appointment. We will make reasonable efforts to accommodate your preferred timing, but appointment availability is not guaranteed.

4. Estimates, Pricing & Fees

• Free estimates apply to system replacements only.
• A diagnostic fee applies for repair visits. ⚠️ {Confirm current fee/policy.}
• The diagnostic or service fee is waived with a full system replacement.

Any estimate we provide is based on the information available at the time and may be subject to change if conditions differ once work begins. We will communicate any significant changes before proceeding. Final pricing will be presented to you for approval before work is performed.

5. Payment

Payment is due as agreed at the time of service unless otherwise arranged in writing. ⚠️ {Insert accepted payment methods, deposit requirements, and any late-payment terms, as confirmed with the business and legal counsel.}

6. Financing

We may offer financing options through third-party providers. ⚠️ {If a financing partner is used, financing is subject to that provider’s separate terms, approval, and eligibility requirements.} Lighthouse HVAC is not responsible for the terms, decisions, or practices of third-party financing providers.

7. Maintenance Plans

Our Annual Maintenance Plan and any commercial maintenance programs are subject to their own specific terms, including scope, scheduling, and duration. ⚠️ {Insert or link to full maintenance plan terms, cancellation policy, and renewal details.}

8. Warranties

⚠️ {This section must be completed and reviewed by legal counsel.} Any workmanship or equipment warranties will be provided in writing at the time of service and are subject to their specific terms and conditions. Manufacturer warranties on equipment are governed by the manufacturer and their terms. Except as expressly stated in writing, our services are provided “as is” to the fullest extent permitted by law.

9. Limitation of Liability

⚠️ {This section must be reviewed and tailored by legal counsel.} To the fullest extent permitted by applicable law, Lighthouse HVAC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

10. Third-Party Links & Tools

Our website may contain links to third-party websites or use third-party tools ⚠️ (such as WhatsApp or financing providers). We are not responsible for the content, policies, or practices of those third parties.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Effective Date” above. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

12. Governing Law

⚠️ {Confirm with legal counsel.} These Terms are governed by the laws of the State of Maryland, without regard to its conflict of law principles. Any disputes arising under these Terms shall be handled in the appropriate courts located in Maryland.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Lighthouse HVAC
📍 Edgewater, Maryland
📞 (443) 343-7540

✉️ ⚠️ {INSERT CONTACT EMAIL}

🕐 Monday–Friday · 8:00 AM – 5:00 PM